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Student Profiles & Resumes

  • Facilitator Information
  • Gaurav Nagpal
  • 403.410.3198

Candidate #701

Rehana

  • Investment Banking
  • Masters Degree
  • Seeking Work Experience - Available

HIGHLIGHTS OF QUALIFICATIONS

  • 5+ years’ experience in the customer service and banking industry; 3 years’ experience as a credit analyst for a commercial bank focusing on loan proposals, data collection, risk analysis, and the preparation of credit memos for submission to the executive committee
  • Conducted assessments of client financial needs, and provided financial advice and assistance on their banking and borrowing needs
  • Assisted clients by monitoring loan accounts, proposing solutions to address financial objectives such as business expansion, debt management, and other financial goals
  • Worked as the first contact for frontline client service, responded to customers via telephone, email, practicing outstanding interpersonal, communication skills and professionalism
  • Awarded for practicing policies and guidelines to help reduce significant decrease in loss of merchandise at Walmart; achieved a 90% Net Promoter Score (NPS) rated by the clients served at H&R Block
  • Detail-oriented and efficient in resolving customers’ concerns, issues, and problems
  • Proficient in Microsoft Word, Excel, PowerPoint presentation, Prezi presentation, Bank Ultimus, POS, TPS, DT Max, SPSS, and STATA
  • Canadian Language Benchmark Scores
  • TOWES Scores
  • Listen/Speak7/12
  • Reading8/12
  • Writing7/12
  • Reading TextNot yet assessed
  • Document UseNot yet assessed
  • NumeracyNot yet assessed