Grad Resumes

  • Facilitator Information
  • Anne O'Byrne
  • 403.441.2383

Candidate #730


  • Business Analyst
  • Bachelors Degree
  • Seeking Work Experience - Placed


  • Seven years of experience in project management, agile process, business process improvement, risk analysis, client needs assessment, business intelligence, relationship management, sales and performance management.
  • Worked as a business analyst and a project co-ordinator in both 'Agile' and 'Waterfall' environment.
  • Developed an effective performance metrics that consistently improved the achievement of strategic goals set out for the region from 71% to 92.4%.
  • Led change management events through training and coaching of end-users on new applications and processes which led to an average of 35% improvement in SLA turnaround time.
  • Performed quality audits on project deliverables and recommended changes that reduced the turnaround time on the retail credit approval process to 24 working hours.
  • A certified PMI Project Manager (PMI Certificate No: 2147920) and a member of PMI Institute and IIBA Institute.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), Visio, Jira, Microsoft Project, Oracle MIS and T-SQL.
  • Canadian Language Benchmark Scores
  • TOWES Scores
  • Listen/Speak8/12
  • Reading8/12
  • Writing8/12
  • Reading Text3/5
  • Document Use4/5
  • Numeracy3/5