Student Profiles & Resumes

  • Facilitator Information
  • Gaurav Nagpal
  • 403.410.3198

Candidate #889


  • Insurance
  • Bachelors Degree
  • Seeking Work Experience - Available

• A professional insurance underwriter and account manager specializing in Life Insurance, Group Benefits, Accident & Critical Illness, and Mortgage/Term Loans insurance; Managed over 500 policies across all classes of business with proven success in relationship management and customer service.
• Evaluated new and renewal insurance applications, identified sub-standard risks and examined medical reports; Aggressively followed-up on renewals of existing business and achieved 95% of customer retention.
• Advised Financial advisors by providing detailed answers to their clients’ enquiries; created quotation template using intermediate Microsoft Excel skills to expedite calculations of insurance premium with VLOOKUP function, increasing the productivity of the team by 20%. Complied and recorded claims experience of the risk portfolio to determine facultative reinsurance needs.
• Presented regular sales performance reports to the Sales Manager, Chief Technical Officer (CTO), Chief Financial Officer (CFO), and Managing Director (MD); Improved management team’s awareness of total written premium position and profitability.
• Applied industry best practices and ensured due diligence in daily policy documentation and reporting towards compliance, internal control and audit, in accordance with the organization’s and regulatory standards & policies; Recorded zero error rates on underwriting documents and reports.
• Developed and maintained professional relationships with clients, financial advisors, brokers/agents, and external partners & vendors, ensuring quality service delivery; Received an Outstanding Staff Award for the successful management of a new Interbank Settlement application which led to increased customer satisfaction with its implementation.
• Completed an Insurance professional certification in Nigeria, Chartered Insurance Institute of Insurance (CIIN) – similar to CIP.
• Software: Microsoft Office Suite, QuickBooks Payroll Essential.

  • Canadian Language Benchmark Scores
  • TOWES Scores
  • Listen/Speak8/12
  • Reading8/12
  • Writing8/12
  • Reading TextNot yet assessed
  • Document UseNot yet assessed
  • NumeracyNot yet assessed